Speaker: Michael Beard, United Nations Foundation Advocacy

Air Date: November 09, 2015

Tomas Hult speaks with Michael Beard, Executive Director and Global Health Director at the United Nations Foundation Advocacy. The United Nations Foundation links the UN’s work with others around the world, mobilizing the energy and expertise of business and non-governmental organizations to help the UN tackle issues including climate change, global health, peace and security, women's empowerment, poverty eradication, energy access, and U.S. - UN relations.

This segment is on the 2030 Agenda for Sustainable Development and its 17 goals targeted to end poverty, promote prosperity, and address climate change.

Speaker: Kostas BIzia, Leeds University Business School

Air Date: November 09, 2015

Tomas Hult speaks with Kostas Bozos, Associate Professor in the Leeds University Business School, United Kingdom. They discuss the business climate in Greece, what companies should think about when exporting to Greece, and the outlook of Greece’s economy. As a country in the European Union with long-standing financial troubles, Greece presents both a market opportunity and a cautious investment avenue for companies.

Speaker: David Ketchen, Lowder Center

Air Date: November 09, 2015

Tomas Hult speaks with David Ketchen, Lowder Eminent Scholar of Management and Executive Director of the Lowder Center for Business and Entrepreneurship in the Harbert College of Business, Auburn University. They discuss franchising as a viable business opportunity for entrepreneurs, the success factors of franchising, and the outlook of franchising as a business model for entrepreneurs.

Speaker: Chris Holman, Michigan Business Network

Air Date: November 09, 2015

Tomas Hult speaks with Chris Holman, Founder of the Michigan Business Network and serial entrepreneur in Michigan. Chris Holman has started numerous domestic and international businesses, and his experiences as a risk-taking entrepreneur are on display in this segment of the globalEDGE Business Beat.

Tomas and Chris cover a variety of entrepreneurship topics such as (1) what drives an entrepreneur like Chris Holman to start new businesses seemingly all the time; (2) what are the success factors, as seen by Chris Holman, in being an entrepreneur; and (3) are these success factors when you engage entrepreneurially in the global marketplace?

Speaker: Forrest Morgeson, American Customer Satisfaction Index

Air Date: November 09, 2015

Tomas Hult speaks with Forrest Morgeson, Director of Research and Global CSI Manager at the American Customer Satisfaction Index (ACSI). They discuss why it is important to measure customer satisfaction and when companies started thinking about measuring customer satisfaction. They also discuss alternatives, albeit few, to measuring customer satisfaction as done previously. Plus, Forrest discusses how companies are likely to use customer satisfaction measurement in the future.

Speaker: Daekwan Kim, Florida State University

Air Date: November 10, 2015

Tomas Hult speaks with Daekwan Kim, Associate Professor of Marketing and International Business, Florida State University, and a native of South Korea. They discuss the attraction and appeal of South Korea as a market, what is happening with the economy/business in the country, and what is happening in South Korea that we should be aware when planning long-term business engagements?

Speaker: David Bull, Nature Publishing Group & Palgrave Macmillan

Air Date: November 10, 2015

Tomas Hult speaks with David Bull, Editorial Director, Nature Publishing Group & Palgrave Macmillan, and an expert on Brazil. They discuss the attraction and appeal of Brazil as a market, what is happening with the economy/business in the country, and what is happening in Brazil that we should be aware when planning long-term business engagements?