Business Services: Introduction

Business Services

The business services industry is exactly as it sounds: companies providing business-related services to fellow companies. Companies in this industry offer a variety of services, including marketing and advertising, consulting, legal services, logistics and shipping, human resources, staffing, leasing, security, outsourcing, and facility management.


The Business Services industry is Highly Fragmented. The production in this industry is divided among many different companies, no single firm has large enough share of the market to be able to influence the industry's direction or price levels.


Primary Demand Drivers

  • New business arrangements
  • Increasing involvement of corporate business
  • Increased disposable income
  • Job growth

Profitability Drivers

  • Appropriate mix of services
  • Effective marketing
  • Ability to grow membership


Glossary