Public Services: Introduction

Public Services

The public services industry is comprised of public agencies and programs, and utilities which, though privately owned, are heavily regulated by the government. Examples of public agencies include government agencies, public schools, law enforcement agencies, non-profit organizations, environmental services, and public transportation. This industry is unique because it is not run for profit, and it receives its funding primarily through taxation.


The Public Services industry is Fragmented. The production in this industry is divided among a few different companies, however, no single firm has large enough share of the market to be able to influence the industry's direction or price levels.


Primary Demand Drivers

  • Population growth
  • Consumer demographics
  • Need to provide social services
  • Local income and tourist travel

Profitability Drivers

  • Implementing and monitoring policy to deliver citizen-centered services
  • Governments delivering services more economically


Glossary