globalEDGE Business Review: Common Sense Benchmarking of Information Technology
Executive Briefing: Technology can provide competitive advantage through product differentiation, unique services, cost reductions, and informed market segmentation. In addition, productivity is improved through gains in both data processing and workflow processing procedures. Together automation applications can be evaluated relative to enhanced profitability. Using these three 'common sense' benchmarks provides a beyond best practices approach to the evaluation of information technology. Opens in PDF.